Player Wellbeing Philippines 21+ Only

oktt Responsible Gaming – Play Smart, Stay in Control

At oktt, we believe gaming should always be fun, not stressful. This page outlines the tools, guidelines, and support resources available to every Filipino player who wants to keep their experience healthy and enjoyable.

Play Within Your Means Set Time Limits Manage Your Budget Self-Exclusion Available Track Your Activity 24/7 Support Access Gaming Should Be Fun Play Within Your Means Set Time Limits Manage Your Budget Self-Exclusion Available Track Your Activity 24/7 Support Access Gaming Should Be Fun

Our Commitment to Every Filipino Player

oktt is committed to providing a safe and responsible gaming environment for all players in the Philippines. We understand that while most people enjoy gaming as a form of entertainment, a small number may develop habits that affect their wellbeing. That is why we have built practical tools and clear guidelines directly into the platform, so every player has the means to stay in control at all times. Our responsible gaming framework is designed to be easy to access, straightforward to use, and genuinely effective. We take our duty of care seriously and continuously review our practices to meet the highest standards expected of a licensed gaming operator serving Filipino players.

Tool 1

Deposit Limits

Set daily, weekly, or monthly deposit caps directly from your account settings. Once a limit is inplace, it takes effect immediately and cannot be increased until the cooling-off period has passed. This helps you keep your spending predictable and within a budget that works for your lifestyle.

Tool 2

Session Time Limits

Choose how long each gaming session can last before you receive an automatic reminder or are logged out. Time limits help you stay aware of how long you have been playing, which is one of the most effective ways to keep gaming a leisure activity rather than a compulsion. You can adjust your session limit at any time through your account dashboard.

Tool 3

Cool-Off Period

If you feel you need a short break, you can activate a cool-off period of 24 hours, 7 days, or 30 days. During this time your account will be temporarily suspended and you will not be able to log in or place any bets. This is a quick and reversible way to step back and reassess your gaming habits without permanently closing your account.

Tool 4

Self-Exclusion

For players who need a longer break, self-exclusion allows you to block access to your oktt account for a minimum of six months or permanently. Once self-exclusion is activated, it cannot be reversed during the chosen period, and our team will do everything possible to ensure you are not contacted with promotional material. Contact our support team to activate this option.

Tool 5

Activity History

Your account dashboard gives you a clear view of your betting and gaming history, including total amounts wagered, deposits made, and time spent on the platform. Reviewing your activity regularly is a healthy habit that helps you spot any patterns before they become a concern. Transparency about your own behaviour is the first step toward staying in control.

Tool 6

Opt Out of Promotions

You can opt out of receiving promotional emails, SMS messages, and bonus offers at any time through your account notification settings. Removing the temptation of bonus-driven play is a simple but powerful step for players who want to keep their gaming decisions free from marketing influence. Your preference will be applied immediately upon saving.

Recognise the Warning Signs

Problem gambling can develop gradually, and it is not always easy to notice when recreational play has shifted into something more serious. Being honest with yourself about your gaming habits is important, and knowing the warning signs can help you or someone you care about take action early. If any of the following apply to you, we strongly encourage you to use the tools available on oktt or reach out to a professional support service in the Philippines.

  • Spending more than you can afford to lose
  • Chasing losses by placing bigger bets
  • Neglecting work, family, or personal responsibilities
  • Feeling anxious, irritable, or restless when not playing
  • Borrowing money or selling belongings to fund gaming
  • Hiding your gaming activity from people close to you
  • Feeling unable to stop even when you want to

Need Help? Reach Out.

Support is available for Filipino players.

If you or someone you know is struggling with problem gambling, you do not have to face it alone. Several organisations in the Philippines offer free, confidential support for individuals and families affected by gambling-related harm. Reaching out is a sign of strength, not weakness, and early intervention makes a significant difference to long-term outcomes.

  • NCMH Crisis Hotline: 1553 (24/7, free)
  • In Touch Community Services: (02) 8893-7603
  • PAGCOR Responsible Gaming: Available through PAGCOR's official channels

You can also contact the oktt support team at any time to activate account restrictions, request a self-exclusion, or simply talk through your options. We are here to help, not to judge.

Common Questions About Responsible Gaming

You can set a deposit limit by logging into your oktt account and navigating to the Responsible Gaming section within your account settings. From there, you can choose a daily, weekly, or monthly limit that suits your budget. The limit takes effect immediately once saved, and any request to increase the limit will be subject to a mandatory cooling-off period to ensure the change is a considered decision. Decreasing your limit, on the other hand, takes effect right away. If you need assistance finding the setting, our support team is available to guide you through the process step by step.

A cool-off period is a short, temporary break from gaming that you can set for 24 hours, 7 days, or 30 days. It is designed for players who want to pause and reflect without making a permanent decision about their account. Self-exclusion, by contrast, is a longer-term commitment — a minimum of six months — during which your account is fully blocked and cannot be reactivated under any circumstances until the period ends. Self-exclusion is the recommended option for players who feel their gaming has become difficult to control and who need a firm, enforced boundary. Both options are available through your account settings or by contacting our support team directly.

Gaming on oktt is intended for adults aged 21 and above in the Philippines who choose to participate as a form of entertainment. It is not suitable for individuals who are under the legal age, those who are in financial difficulty, or anyone who has previously been identified as having a gambling problem. We strongly advise against gaming as a way to earn income or recover financial losses. If you are unsure whether gaming is right for you at this time, we encourage you to speak with a trusted person in your life or contact one of the support organisations listed on this page before proceeding.

You can opt out of all promotional communications — including bonus offers, email campaigns, and SMS notifications — by visiting the notification preferences section of your oktt account settings. Simply toggle off the relevant communication types and save your preferences. The change takes effect immediately, and you will no longer receive marketing messages from that point forward. If you continue to receive promotional content after updating your settings, please contact our support team so we can resolve the issue promptly. Opting out of promotions does not affect your ability to receive important account and security notifications.

Your Wellbeing Comes First

Check our FAQ for more answers, log in to manage your account limits, or visit our Home page to explore what oktt has to offer — always at a pace that works for you.

Visit the FAQ Manage My Account